Here are the pics from my recent workshop "Growth Through Conflict Management" for an organization in the BFSI sector.
Due to situational reasons, the start was delayed, so I had to adjust time for some of the activities. Some of the topics covered were the Thomas Kilmann model, Patrick Lencioni's Conflict Continuum and Conflict Circles models, how emotions impact conflict, and the Ladder of Inference. The topics were partly facilitated and covered through self-reflection exercises, facilitator-led discussions, group discussions, and role plays.
The participants were enthusiastic and fully involved in the group discussions, asking me questions wherever they needed to, during the day. Here's how it looked:
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhzxkpUlbA0UaJFjO5JTlEmRxhp7UrLuQk5ZgXzpCaAhT1d_i2xZ57m0mxP4uLzHlqFPu7qyOfoCJv9DdJPLHY8K9LrcJHwsrwcUyJXPET41EvdPwm71fEYnOX8J6pCtsRL7OYOxqxB5T7VkF4SSoyfHoXIX6cEeAZZ_1oLQPPNsjW4SJsXuztgzAyOkfEl/s320/RBIMG_20240508_114418.jpg) |
Expectations |
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhSDcYiF21IKIE9HXSZ96NDiSf39EVRM5FGAXsuOSqQBkziG6bQbzS7wJKOr_ef4S8jj1ekVFXbu_VP_Hh2Xzlk9qYPFtHDjcfIlf0jEul04SK3N-C3AJRlPqHXgpGDMJkCpHevJXFHT7duactpaTJmHty1P_S4NsxnMjZVLIsknwo7WON394WO1gHhR-ZK/s320/RBIMG_20240508_135922.jpg) |
Strategies for Managing conflict |
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjBpXCpe3S6KK_p7UcP9yGPKWCwMacC3r6iEmf-KJBsLkknzPQ21ZatJ8AHsJvjCcON5gJcI9IEHUBIVrqVPICBZsMNa6hSAhSnnjQtvczCd5rXSzTzYdc6sswCxdPG7TUjFw1ImZMoPFYXNJaSJwjfa-IfzApGk9CXeidn9ZrO1Ntq9h1wV6DgJnwV6yv6/s320/RBIMG_20240508_155356.jpg) |
Qualities of an Effective and Ineffective Listener |
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjZfVH8BP2qQNrJYe9t-KK2Iu7cpHUDfjzcM4DcBbgLaao88d_N36-rFylKTDp3b9Qx3y37YzeYyzxWg8c6UBjkCRGrRVKBfSxl3cW8u9DubNMCIZ2jBE3L1HHeiUAmjewrqfQ36uJFBQf_br-9mYe6t_4jyMYk3wwViFY-If6dT5Be_0BYPO-vyS1oiABN/s320/RBIMG_20240508_181033.jpg) |
Participants summarized what they learnt during the day |
Do get in touch with me on +919820155778 or ryanbbarretto@hotmail.com if your teams want to resolve some conflicts and collaborate effectively for success. Or any other topic you have in mind.